Olive Tree Hotel - Jerusalem

great experience , but room needed better amenities

The friendly staff made every interaction pleasant, especially the maitre D who crafted a warm atmosphere for New Year's Eve. I also appreciated the wide variety of food options in the buffet, which catered well to my tastes.

The room could use some upgraded amenities to meet higher expectations.

there was variety of options for breakfast, including fresh fruit, cereals, and pastries, i greatly enjoyed it.

We had an enjoyable stay for 5 nights on an EO trip.

Very friendly staff we were amazed with.

This place suits me perfectly! With reliable wi-fi, a great restaurant, and friendly staff ready to help, I feel at home. Their warm welcome on my first stay made a lasting impression. Highly recommend it for your trip! Coming back for Christmas!

Ca 10min from the old town. Modern and comfortably furnished (reception) with large and comfortably furnished rooms. Very good shower. Internet with good throughput. Extremely wide selection of continental European and Israeli breakfast buffets. Not far from Ammunition Hill and the Museum of the Seam (Seam = Armistice Line of 1949)

Attentive and well experienced staff in all circumstances!!

Sumptuous breakfast, great views, favourable location so close to the Damascus Gate and the via Delarosa and the Church of the Holy Sepulchre and Olive Tree. Functional and spotless room with modern style bathroom.

Convenient location for easy access to attractions.

I was really let down by my experience here. The air conditioning in my Premium Superior room often shut off unexpectedly, causing me to return to a stifling room after a long day of exploring. When I tried to extend my stay for one more night, the price suddenly increased by about $45 USD. I ultimately had to abandon my plans and find a different hotel that offered a more comfortable experience at a better rate.

We didn't have time, so stayed here only for 1 night, but everything was outstanding. The staff was very friendly and amazingly helpful, EXCEPTIONAL service. The breakfast was well prepared, it offered fresh fruit, cereal, and pastries.

The hotel is very well located, the old town is within walking distance and the hotel staff is friendly, attentive, helpful, courteous and also humorous, so that you can feel completely at ease and enjoy your holiday. If you have problems, we will help you immediately and the problem will be solved quickly.

The lobby area is comfortable, yet the restaurant staff seemed unhelpful was good. A major downside was the absence of a convenience store was good.

the hotel is centrally located, only 3 min walk to the tram which takes you everywhere! But the old town is also easy to reach on foot! . The bar in the hotel is cozy and also offers snacks, the gym is okay. Smaller good restaurants nearby.

The staff was helpful but not professional and rather uncouth. The breakfast buffet is rich but the staff is not professional and not clean.

Nice staff, clean room, near the old town.

The hotel looks a bit older, everything in the room is brown (furniture, curtains, carpet).

Comfortable stay with great wi-fi but could really use room updates.

The staff was outstanding. Front desk, security, housekeeping, dining room. Every person was friendly, accomodating, smiling. That made our stay superb. The hotel's atmosphere, being a theme hotel in the middle east was a lot of fun. Great location.

The first room we were in, was a bit small. Second room was bigger and therefore more comfortable.

The breakfast was really good and the rooms were clean. TV worked well with multiple channels.

The reception staff had little knowledge of tourist information and were prone to misinformation. I wanted to extend one night and asked the staff; they told me the hotel was full but to check again the next day and stated they would have a room- this went on for four days and then they said they had no rooms on the last day! I went online and easily booked an extra day at the same hotel. The reception staff are clueless and unhelpful.